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Blocked drain? Cleared at the source, not just pushed further down.

Sinks, showers, toilets and outside drains. We find the cause, clear it properly and leave the place tidy.

Call HW Group now, or tell us what's wrong and get a quote.

Already tried the supermarket stuff?

Plungers, bicarb and the blue bottle will shift a soft blockage near the plughole. They do nothing for a blockage further down the line, and caustic cleaners can damage older pipes. If it has come back, or the water is not moving at all, the blockage is past the point of home remedies.

What we clear

  • Kitchen sinks with fat and food build-up
  • Bathroom basins and showers slowed by hair and soap
  • Blocked and overflowing toilets
  • Laundry tubs and washing machine wastes
  • Outside gully traps and stormwater drains
  • Main sewer lines and tree roots
Failed drain dug out and relaid in new PVC in an open trench
A failing line dug out and relaid in new PVC

We find the cause, not just the symptom

A blockage that keeps coming back has a reason: a belly in the pipe, roots at a joint, a collapsed section, or a gully trap that was never quite right. Clearing it once is the easy bit. We tell you what caused it and whether it is a one-off or something to fix, so you are not paying for the same job twice.

If it is a broken or root-bound drain, the repair is done and certified by our licensed drainlayer. Verify on the PGDB register.

How the job runs

  1. Tell us what's blocked

    Which fixture, how long, and whether it is overflowing. A photo helps.

  2. Get a time and a price

    We tell you when we can be there and what it will cost before we start.

  3. Cleared at the source

    We locate the blockage and clear it properly, not just push it along.

  4. Cause explained, place tidy

    You know why it happened and what, if anything, needs fixing. We clean up.

What the reviews actually say

T
Tim Bradbury Google

"We had a fantastic experience with Griff completing our bathroom vanity plumbing job and couldn't recommend him more highly. Personable, reliable and professional, with excellent communication throughout. Completed on budget with a really quick turnaround, without compromising at all on quality. The workmanship is high-end and beautifully finished."

Bathroom vanity plumbing
A
Annie Ewart Google

"Really happy with the service from HW Group. The team were friendly, professional and easy to deal with. Would definitely recommend HW Group!"

Great price
A
Angela Fahey Google

"Amazing experience from start to finish! Communication was clear, professional, and consistent throughout the entire job."

Great price
J
Jasmine Jerome Google

"Great service, highly recommend!"

S
Steven Macdonald Google

"Griffin was superb to work with. Done a superb job of my kitchen and bathroom. Would highly recommend his work."

Kitchen and bathroom
M
Matthew McGrath Google

"The A-team when it comes to plumbing and renovation projects. Griffin project managed my development in Swanson delivered on time and on budget."

Renovation project
A
Alayna Bradbury Google

"Incredibly professional, responsive, and easy to communicate with. Personable and efficient, smooth from start to finish."

Plumbing
A
Annie Ewart Google

"Really happy with the service from HW Group. The team were friendly, professional and easy to deal with. Would definitely recommend HW Group!"

Great price
A
Angela Fahey Google

"Amazing experience from start to finish! Communication was clear, professional, and consistent throughout the entire job."

Great price
J
Jasmine Jerome Google

"Great service, highly recommend!"

S
Steven Macdonald Google

"Griffin was superb to work with. Done a superb job of my kitchen and bathroom. Would highly recommend his work."

Kitchen and bathroom
M
Matthew McGrath Google

"The A-team when it comes to plumbing and renovation projects. Griffin project managed my development in Swanson delivered on time and on budget."

Renovation project
A
Alayna Bradbury Google

"Incredibly professional, responsive, and easy to communicate with. Personable and efficient, smooth from start to finish."

Plumbing
T
Tim Bradbury Google

"We had a fantastic experience with Griff completing our bathroom vanity plumbing job and couldn't recommend him more highly. Personable, reliable and professional, with excellent communication throughout. Completed on budget with a really quick turnaround, without compromising at all on quality. The workmanship is high-end and beautifully finished."

Bathroom vanity plumbing

Common questions

My sink is draining slowly but it is not fully blocked. Can it wait?

It can, but slow drains rarely fix themselves. The build-up that is slowing it now is what blocks it completely next month, usually at the worst time. Clearing it early is the cheaper job.

Will drain cleaner from the supermarket damage my pipes?

Caustic cleaners can soften older plastic waste pipes and they do nothing for a physical blockage. If you have already poured some down, tell us before we start so we can work safely.

Why does my toilet gurgle when the washing machine drains?

Gurgling means air is being pulled through a trap because the line downstream is partly blocked or poorly vented. It is an early warning, and worth acting on before the toilet backs up.

Do I need to be home while you clear it?

For an inside blockage, yes, we need access. For an outside gully or drain, we can often do it while you are out if you give us the go-ahead by phone.

What if the blockage turns out to be a broken pipe?

We tell you what we have found, what fixing it involves and what it costs, before doing any more. Our drainlayer is licensed, so repairs and relays are done and certified by us.

Get a quote

Pick what's closest, answer a few short questions, and we come back with a time and a price.

Step 1 of 6

About a minute

What needs doing?

Something broken, or something you want installed or changed? Pick the closest.

Where can we reach you?

Your email, so we can send the price in writing.

What's your name?

Best number to call you on?

We call to confirm the time and the price.

Which suburb?

What's happening, or what do you want us to do?

Sending your details

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Or just call

Call 027 687 3363
  • HoursOpen 7 days, 7am to 5pm
  • CoverageBased in Birkenhead, serving all of Auckland
  • PriceAgreed before we start

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