Gas appliances serviced and repaired, running safely again.
Hobs, cookers, heaters and fires: servicing, fault diagnosis and part replacements by our own licensed gasfitter.
Call HW Group now, or tell us what's wrong and get a quote.
- 5.0 from 25 Google reviews
- Price agreed before we start
- 027 687 3363, Open 7 days, 7am to 5pm
Why service a gas appliance
Gas appliances burn cleanly when they are set up right and drift out of tune as they age. A yellow, lazy flame, soot, a smell when it runs or a burner that will not light are all signs it needs a look, and a service is a lot cheaper than a replacement.
Servicing also keeps the appliance safe, which is the part that matters most.
Repair or replace?
Most faults are a part: an igniter, a thermocouple, a valve or a control board. We carry common parts and source the rest. If the appliance is old enough that parts are hard to get, we tell you, and price a replacement alongside the repair.
Either way you hear the options and the price first.
Signs an appliance needs attention
- Burner will not light or keeps going out
- Yellow or orange flame instead of blue
- Soot marks on the appliance or wall
- A smell of gas when it is running
- Pilot light keeps going out
- Appliance cuts out or shows an error
What we do
- Servicing for hobs, cookers, heaters and fires
- Fault diagnosis and part replacements
- Igniter, thermocouple and valve repairs
- New appliance installations and connections
- Disconnection and safe removal of old appliances
- Certification where the work requires it
Gas fireplaces have their own page, and gas hot water units too.
Done properly
Every service ends with a combustion check and a leak test, and every repair is tested under load before we leave. Work is done by our own licensed gasfitter, so the person who signs it off is the person who did it.
How the job runs
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Tell us what's wrong
Call, or send the form with your suburb and a photo if you have one.
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Get a time and a price
We come back with when we can be there and what it will cost. The price is agreed before we start.
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A certified tradesman turns up
The person on your job is certified. No apprentices running the show.
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Fixed, certified, tidy
Work that needs certification gets it, and the place is left the way we found it.
What the reviews actually say
Bathroom vanity plumbing"We had a fantastic experience with Griff completing our bathroom vanity plumbing job and couldn't recommend him more highly. Personable, reliable and professional, with excellent communication throughout. Completed on budget with a really quick turnaround, without compromising at all on quality. The workmanship is high-end and beautifully finished."
Great price"Really happy with the service from HW Group. The team were friendly, professional and easy to deal with. Would definitely recommend HW Group!"
Great price"Amazing experience from start to finish! Communication was clear, professional, and consistent throughout the entire job."
"Great service, highly recommend!"
Kitchen and bathroom"Griffin was superb to work with. Done a superb job of my kitchen and bathroom. Would highly recommend his work."
Renovation project"The A-team when it comes to plumbing and renovation projects. Griffin project managed my development in Swanson delivered on time and on budget."
Plumbing"Incredibly professional, responsive, and easy to communicate with. Personable and efficient, smooth from start to finish."
Great price"Really happy with the service from HW Group. The team were friendly, professional and easy to deal with. Would definitely recommend HW Group!"
Great price"Amazing experience from start to finish! Communication was clear, professional, and consistent throughout the entire job."
"Great service, highly recommend!"
Kitchen and bathroom"Griffin was superb to work with. Done a superb job of my kitchen and bathroom. Would highly recommend his work."
Renovation project"The A-team when it comes to plumbing and renovation projects. Griffin project managed my development in Swanson delivered on time and on budget."
Plumbing"Incredibly professional, responsive, and easy to communicate with. Personable and efficient, smooth from start to finish."
Bathroom vanity plumbing"We had a fantastic experience with Griff completing our bathroom vanity plumbing job and couldn't recommend him more highly. Personable, reliable and professional, with excellent communication throughout. Completed on budget with a really quick turnaround, without compromising at all on quality. The workmanship is high-end and beautifully finished."
Common questions
How often should a gas appliance be serviced?
Every two years is a sensible interval for hobs, heaters and fires, and yearly for anything that runs hard through winter.
Can you fix any brand?
Most of them. Common brands have parts readily available. For older or unusual units we tell you upfront whether parts can be sourced.
My new hob came without a fitter. Can you connect it?
Yes. We connect it, check the gas pressure and burner settings, and certify the installation.
Get a quote
Pick what's closest, answer a few short questions, and we come back with a time and a price.
Step 1 of 6
About a minute
What needs doing?
Something broken, or something you want installed or changed? Pick the closest.
Where can we reach you?
Your email, so we can send the price in writing.
Please enter a valid email address.
What's your name?
Please tell us your name.
Best number to call you on?
We call to confirm the time and the price.
Please enter a phone number.
Which suburb?
A suburb helps us give you a time.
What's happening, or what do you want us to do?
A sentence or two helps us come prepared.
Sending your details
One moment.
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Or just call
Call 027 687 3363- HoursOpen 7 days, 7am to 5pm
- CoverageBased in Birkenhead, serving all of Auckland
- PriceAgreed before we start
Your details go straight to the HW Group team. No spam, ever.